1. Information we collect
We may collect your name, contact details, travel category, destination, proposed travel date, estimated funding requirement and information you voluntarily provide during an enquiry or consultation.
2. Why we collect it
Information is used to respond to enquiries, conduct preliminary eligibility reviews, deliver agreed services, maintain business records, comply with legal obligations and protect against misuse.
3. Consent and lawful use
By submitting an enquiry, you consent to the use of your information for the stated purpose. Where another lawful basis applies, we process information only to the extent reasonably necessary.
4. Confidentiality and access
Access is limited to authorised personnel and service providers who need the information for legitimate service delivery. We do not sell personal information.
5. Storage and security
Reasonable administrative, technical and physical safeguards are used to reduce the risk of unauthorised access, loss or misuse. No internet transmission or storage system can be guaranteed to be completely secure.
6. Retention
Information is retained only for as long as reasonably required for service delivery, legal, accounting, dispute-resolution and compliance purposes.
7. Third parties
Information may be shared with professional advisers, technology providers or authorities where necessary, legally required or authorised by you. Sharing is limited to the relevant purpose.
8. Your choices
You may request access, correction or deletion of information, subject to legal and record-keeping obligations. Contact info@lifelinefocusberaten.com.
9. Cookies and analytics
The website may use essential browser storage and privacy-conscious analytics to understand general usage. See our Cookie Notice.
10. Updates
This policy may be updated when our practices or legal obligations change. Effective date: 18 July 2026.